Last updated: November 2025

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking details.

We currently ship within the continental United States only.

Delivery usually takes 3–7 business days, depending on your location and carrier conditions.

Shipping is free on all U.S. orders.

If your package arrives damaged or is lost in transit, please contact us at info@luxseum.com within 7 days of the delivery or expected delivery date.

For details about returns or refunds, please refer to our Refund and Returns Policy.